FAQ & Support

Use our Find a Station page or app to search by city or browse the map. You'll see all available stations with pricing and availability.

Our stations support smartphones, tablets, and other USB-chargeable devices. We provide cables for common device types.

Pricing varies by location. You pay per session—either by time (e.g., 30 min, 1 hr) or flat daily rate. Check the station details before charging.

Yes! Visit our Become a Partner page to learn more and submit an application. We work with cafés, hotels, malls, and events.

Report it through the app or contact hello@chargenchill.eu. We'll fix it as soon as possible and may offer a refund.

Yes! Download our app from the App Store or Google Play for the best experience—find stations, pay, and manage your sessions on the go.

You do not pay to rent the physical station. Businesses host ChargeNChill stations for free or through a partnership model, while end users simply pay for their charging sessions according to the local pricing.

ChargeNChill provides safe, managed charging with usage tracking, integrated payments, and high-quality certified hardware. This reduces risk of damage, frees your staff from managing chargers, and creates a more professional experience for your customers.

Customers pay directly through the ChargeNChill app or via supported payment methods at the station. Once the session ends or the device is returned, the correct amount is automatically charged.

Yes, we offer configurations that can be used in semi-outdoor or outdoor environments, such as terraces, event areas, or transit hubs. During setup we evaluate the location to ensure the right level of weather protection and security.

Yes. Both the physical stations and the digital screens can be customized with your logo, colors, and promotional content. This turns the charging area into a communication and marketing touchpoint for your brand or sponsors.