Refunds
If you experience a technical issue (e.g., station malfunction, incorrect charge), contact us within 7 days. We will investigate and issue a refund if appropriate. Refunds are processed to the original payment method.
Lost or Damaged Devices
If you lose or damage a device while using our service, please report it immediately. We may charge a replacement fee for lost devices. Damage caused by user negligence may not be covered.